McCracken Pharmacy in Waynesburg has been honored with the 2025 CPESN Most Engaged Pharmacy Award, placing it among just 32 community pharmacies nationwide recognized for exceptional engagement in value based, patient centered care. The award, presented through the Pennsylvania Pharmacists Care Network (PPCN), highlights how this independent pharmacy is not only filling prescriptions, but actively transforming the way health care is delivered in Greene County.
At the same time, McCracken Pharmacy has been featured in statewide coverage of Highmark EngageRx, a program that reimburses independent pharmacies for the clinical services they provide every day—services that often go far beyond answering medication questions at the counter. For patients in and around Waynesburg, this convergence of recognition and innovation simply confirms what they already know: McCracken is more than a pharmacy. It is a trusted health partner.
CPESN USA is a nationwide network of community based pharmacies created to advance pharmacy practice and improve patient outcomes. Each year, local network leaders nominate pharmacies that consistently go above and beyond in implementing CPESN payer programs, documenting clinical services, and collaborating with providers, and 32 are selected as “Most Engaged” for their commitment to patient centered care in their communities.
For McCracken’s patients, this recognition is not abstract policy language—it shows up in longer conversations, proactive check ins, and pharmacists who know their stories as well as their prescriptions.
McCracken Pharmacy was prominently highlighted and used as a prime example in recent statewide reporting on Highmark’s EngageRx initiative, showcasing its role as a critical access point for care in rural Pennsylvania—especially for Medicaid members. EngageRx reimburses community pharmacies for clinical activities such as regular check ins, medication synchronization, and coaching on chronic disease management—services many pharmacists have historically provided without compensation.
By participating in EngageRx, McCracken Pharmacy is formalizing what it has always done informally: meeting patients where they are, closing care gaps, and ensuring that no question or concern falls through the cracks.
At the heart of McCracken’s success is owner Scott Adamson and his dedicated team—pharmacists Andrew Behm, Drew Eddy, and Heather Eddy, alongside the skilled pharmacy technicians—whose daily work brings national initiatives down to a very local, very human level. As an independently owned community pharmacy, McCracken is structured so that these pharmacists can spend time listening, counseling, and problem solving with patients rather than rushing from one transaction to the next.
Whether it is adjusting a medication schedule so a caregiver can manage a loved one’s complex regimen, walking a new parent through dosing and side effects, or coordinating vaccines and health screenings, the pharmacists at McCracken focus on relationships, not just prescriptions. Their counseling often extends beyond the prescription label—addressing cost concerns, transportation issues, and communication with prescribers.
McCracken Pharmacy’s mission is to provide high quality health care products and services using modern technology to support “innovative and compassionate pharmaceutical care,” and that mission is evident in the range of services they offer. Patients can access medication synchronization, multi dose packaging, medication therapy management, health screenings, immunizations, and private consultations, all designed to make it easier to stay healthy day to day.
But what truly sets McCracken apart—and what awards and news stories can only partially capture—is the continuity of care that comes from seeing the same pharmacists over time. In a health system where patients often see a rotating cast of faces, McCracken’s team offers familiar voices, shared history, and a level of trust that helps patients open up about side effects, missed doses, or life changes that might affect their treatment. That kind of relationship based care is difficult to replicate in chain settings or through mail order models and is exactly the kind of value CPESN and EngageRx are designed to recognize and reward.
Located on East High Street in Waynesburg, McCracken Pharmacy has long been part of the local landscape, offering prescription services, over the counter products, medical equipment, and delivery to meet the diverse needs of its community. Today, its role has expanded beyond dispensing medications: it acts as a connector between patients, prescribers, and health plans, ensuring that no one in its community has to navigate the health system alone.
Being named a CPESN Most Engaged Pharmacy and highlighted for their excellent work with programs like Highmark’s EngageRx simply validates what local patients already experience every day at McCracken: a team of pharmacists who know their names, understand their challenges, and are committed to walking alongside them on their health journey. In an era of consolidation and impersonal care, McCracken Pharmacy stands as a powerful reminder of the unique value independent pharmacies bring to the communities they serve.
